Forest Gardens > About Us > Customer First Program

Homepage

Forest Gardens

About Us

Customer First Program

	Visit the Sales & Information Centre

	Call (07) 4036 1233

	Register your interest


	“I feel really proud to live here. It's a beautiful place to live.” “For us, I love what Delfin have done.” “We love living here - wouldn’t live anywhere else. It’s a great community.” “To be able to live, work and play in the one place - it’s pretty special.” “For us, I love what Delfin have done.”


	Viewpoint - Superb home sites in a variety of lot sizes, with a leafy outlook surrounded by parks and walking trails. Viewpoint is a convenient oasis near shops, schools and Bayview Heights, all just 8km from the CBD. Land now selling from $132,500. Viridian - Spacious home sites offering inspiring views of the city, ocean and hinterland. A secluded address perfect for building a unique home that makes the most of the sensational location and cool breezes. Land now selling from $170,000. Treetops - Set against a lush rainforest backdrop, these spacious home sites boast glorious hinterland views and walking trails to compliment your tropical home. Land now selling from $184,000.

Forest Gardens

Location & Directions

Customer First Program

Sustainability

About Us
Customer First Program

At Delfin, we believe it's our customers who determine the success of our business.

That's why we've created a culture of 'Customer First'. It's all about delivering a consistent level of service across all our projects. This will help us create a memorable experience for our customers, and an improved working relationship with our internal customers.

In creating special places, Delfin insists that it is every employee's responsibilty to provide excellence in customer service. We aim to learn from our customers and listen to their comments, to ensure that the learning is passed on. Every staff member at Delfin must be actively involved in developing their skills to meet customer needs.

Our approach to customer service:


	Being polite and helpful;
	Explaining our actions and decisions clearly;
	Getting it right the first time;
	Giving timely responses to requests and enquiries;
	Measuring our performance against targets and standards;
	Continuously seeking ways to improve the service we provide;
	Delivering on our promises.